Frequently Asked Questions

Here we have answers to some of our most commonly asked questions:

Are these lights made in New Zealand?
No. These light fixtures are designed in New Zealand to specification (retail or custom specification), assembled and tested where needed. The components for these lights are manufactured in countries such as China, America, Taiwan and South Korea.

Where are you based?
We are a small company based in Hamilton, New Zealand.

Why should I use your company?
Quite simple really, we make great products! We stand by our products and strive to provide the best after-sales and warranty customer experience in the industry!

How can I pay?

We accept cash, bank transfers and all major credit cards, shop pay, google pay, apple pay, paypal and afterpay and are looking to accept more methods soon.

Bank transfers can be accepted locally in the following countries: NZ, Australia, UK, USA, Singapore.

Do you ship internationally?
We sure do! Please send us a message via the Contact Us page for accurate shipping times and we will be in touch shortly!

Are these products in stock in New Zealand?
At any given time the majority of our products are in stock in Hamilton, New Zealand and can be delivered in as little as 24 hours, however please check the product listing or Contact Us so we can check for you.

How long will my shipping take? (NATIONAL)
If the item is in stock it will take approximately 1-3 days.

If the item is out of stock it will approximately take the following times:
Quantum Panels: 7-14 Days
Quantum Panel Extremes: 14-21 Days
Commercial Fixtures: 14-28 Days

Please be aware that with the current COVID situation that changing levels could affect delivery times.

How long will my shipping take? (INTERNATIONAL)

PLEASE BE AWARE: INTERNATIONAL SHIPPING HAS BEEN REMOVED FROM THE WEBSITE DUE TO VOLATILITY, TO GET SOMETHING INTERNATIONALLY SHIPPED PLEASE CONTACT US FOR A CUSTOM QUOTE AND TIMEFRAME.
If the item is in stock it will take approximately 5-10 days.

If the item is out of stock it will approximately take the following times:
Quantum Panels: 7-14 Days
Quantum Panel Extremes: 14-21 Days
Commercial Fixtures: 14-28 Days

Please be aware that with the current COVID situation that changing levels could affect delivery times.

Large Projects/Distributors/Wholesalers/Resellers
National or International, If you would like to enquire about volume discounts for large projects, distribution, wholesale or resale please send us a message on the Contact Us page and we will get back to you shortly

Other Questions?
if you have any other queries please feel free to Contact Us